Spruce Tree Media Ltd. ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us, including through our website, services, and other interactions. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide better services to our clients. The types of information we may collect include:

Personal Information:
- Name, email address, phone number, and business information when you contact us or request our services.
- Payment information for billing purposes.
Non-Personal Information:
- Browser type, IP address, operating system, and usage data collected via cookies or analytics tools to enhance your user experience.
Content Information:
- Files, images, and other media you share with us for project purposes.

2. How We Use Your Information

Provide, manage, and improve our services.
Communicate with you, including responding to inquiries and sending updates.
Process payments and manage billing.
Personalize your experience with our services.
Comply with legal obligations.

3. Information Sharing and Disclosure

We do not sell or rent your information. We may share your information in the following scenarios:

With Service Providers: Trusted third-party vendors who assist us in providing our services (e.g., payment processors, hosting services).
For Legal Compliance: When required by law, legal process, or to protect our rights, users, or others.
With Your Consent: If you agree to additional sharing.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Photography and Video in Public Spaces

As part of our projects and services, we may take photographs and video in public spaces or at events. These images may be used on our website, social media, or other promotional materials. While we make every effort to respect individual privacy and comply with applicable privacy laws, it is possible that you may appear in a photograph or video. If you have concerns about your image being used, please contact us, and we will address your request in accordance with privacy regulations.

6. Client Ownership of Media

The photos and videos we capture for our clients are owned by the clients once delivered. Spruce Tree Media Ltd. is not responsible for the use, distribution, or privacy compliance related to these images or videos. Clients are responsible for ensuring that their use of the media complies with applicable laws and privacy standards.

7. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including:

Accessing, correcting, or deleting your personal information.
Opting out of communications by clicking the "unsubscribe" link in emails.
Managing cookie preferences in your browser settings.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance website functionality and performance.
Analyze website usage to improve our services.
Deliver targeted advertising (where applicable).

You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies for more information.

10. Websites Designed for Clients

While we design and develop websites for our clients, we are not responsible for the privacy practices or policies of those websites. Each client is responsible for ensuring their website complies with applicable privacy laws and has its own privacy policy. If you have questions about the privacy practices of a website we designed, please contact the website owner directly.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting the updated policy on our website with the "Effective Date" noted above. Your continued use of our services constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Spruce Tree Media Ltd.
Email: hello@sprucetreemedia.ca
Phone: 778-659-1856
Address: 28a Egret St. Kitimat B.C. V8C1S9